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Shipping & Delivery Policy

Delivery areas, timelines, site responsibilities, and issue reporting.

Last updated June 23, 2026

1. Overview

Chittety Construction may help coordinate product pickup, local delivery, vendor delivery, freight delivery, or project-site material supply depending on product category, quantity, location, vendor availability, and logistics requirements.

2. Delivery Areas

Chittety Construction primarily supports Dallas-Fort Worth and surrounding areas. Wider procurement or delivery support may be available through vendor networks depending on the product and project requirement.

3. Delivery Timelines

Delivery timelines depend on:

  • Stock availability
  • Vendor location
  • Product category
  • Quantity
  • Delivery address
  • Freight requirements
  • Weather conditions
  • Site access
  • Special handling needs
  • Vendor or logistics schedules
  • Delivery dates are estimates unless confirmed in writing.

4. Customer Responsibilities

Customers are responsible for:

  • Providing an accurate delivery address
  • Providing site contact details
  • Ensuring access for the delivery vehicle
  • Arranging unloading support where required
  • Checking product quantity at delivery
  • Inspecting visible damage
  • Reporting damage or shortage within 48 hours
  • Ensuring safe storage after delivery

5. Large / Heavy Materials

Large, heavy, bulky, or palletized materials may require special delivery arrangements, freight handling, forklift access, unloading support, or scheduled site coordination.

Additional delivery or handling charges may apply.

6. Failed Delivery

If delivery cannot be completed due to an incorrect address, unavailable receiver, restricted access, unsafe site conditions, or customer delay, additional delivery or rescheduling fees may apply.

7. Damage or Shortage Reporting

Damage, shortage, incorrect item, or delivery issue must be reported within 48 hours with supporting photos, delivery receipt, and order details.